Shipping policy

Order Processing Time

All orders are processed within 2–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped, along with tracking information.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and the size/weight of your order. Estimated delivery times are:

Domestic Shipping: 2–7 business days

International Shipping: 7–21 business days (may vary due to customs or local delays)

Note: Delivery times are estimates and may be affected by holidays, customs clearance, or courier delays.

Shipping Methods

We use reliable shipping partners to ensure your order arrives safely. Available carriers and options will appear during checkout.

Tracking Your Order

Once your order ships, a tracking number will be emailed to you. You can track your package using the courier’s website. If you don’t receive tracking info within 5 days of placing your order, please contact us.

Customs, Duties & Taxes (for International Orders)

International customers are responsible for any customs duties, taxes, or fees imposed by their country. These are not included in the shipping cost and must be paid by the recipient upon delivery.

Shipping Issues or Delays

If your package is delayed, lost, or arrives damaged, please reach out to us as soon as possible. We’ll work with you and the carrier to resolve the issue.

Incorrect Addresses

Please double-check your shipping address before completing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.